Legal
Privacy Policy.
Last updated: July 2026
This policy applies between you, the user of this website, and Carbon Smart Europa SRL, the Romanian company operating the Noona product and the noona.site website. It describes how we collect, store and use personal data when you visit noona.site or engage with Noona.
1. Definitions
- Noona — the supervised AI worker product operated by Carbon Smart Europa SRL, which learns a recurring task once and runs it weekly across email, files and tools.
- Website — the noona.site domain and any associated subdomains.
- Data — any information you submit through forms, the booking flow, email, WhatsApp, or browsing.
- Cookie — a small file or local-storage entry placed on your device (see our Cookie Policy).
- User — any person who accesses the Website and is not employed by Carbon Smart Europa SRL.
2. Data we collect
We collect the following types of data:
- First and last name (when you contact us or book a call)
- Email address and phone number
- Company, role and field of activity (if you share them)
- Content of messages you send us (email, WhatsApp, booking notes)
- IP address, browser, operating system, referrer
- Website navigation (pages accessed, session duration)
- Anonymized analytics events (see the Cookie Policy)
3. How we use data
Collected data may be used for:
- Answering your enquiry and running discovery / working calls
- Delivering Noona operating runs to clients under a signed engagement
- Contact for administrative, commercial or support purposes
- Sending occasional updates about Noona (only if you opt in)
- Understanding which pages help visitors, to improve the site
Data is never sold or transferred to third parties without your consent, except where required by law.
4. Third-party services
We use a small set of external services to run the site and reach you:
- Brevo — booking flow at /book and transactional email.
- Google Analytics 4 — anonymized traffic analytics, IP anonymization enabled, no advertising features.
- Lovable Cloud (Supabase) — hosting for the website and any forms we operate.
- WhatsApp Business — if you choose to contact us via WhatsApp.
- Google Workspace — for email (hello@noona.site) and internal work.
These providers process only the data strictly necessary to deliver their service. We work only with partners that comply with GDPR.
5. Change of ownership
If Carbon Smart Europa SRL is acquired or reorganized, user data may be transferred to the new administrators. In that case, you will be notified and may request deletion of your data.
6. Your control over data use
You have the right to:
- Refuse the use of data for marketing purposes
- Refuse sharing with third parties beyond what is required to deliver the service
- Ask us to update or delete any data we hold about you
7. Data retention
We keep contact and engagement data for as long as you are an active contact or client, or as required by law for accounting, fiscal or contractual archiving. You may request deletion of your data at any time.
8. Accessing and modifying your data
You can access, modify or request deletion of your personal data by writing to us at:
Email: hello@noona.site
9. Data security
We protect data through:
- HTTPS/TLS encryption for the site and forms
- Access controls on our internal tools
- Reputable providers (Brevo, Google, Supabase) with their own security programs
We are not responsible for breaches in external systems we use or to which we redirect you.
10. Cookies
The website uses a minimal set of cookies and local-storage entries: an essential entry for your consent choice and Google Analytics 4 with IP anonymization. Details and how to manage them are in our Cookie Policy.
11. Policy updates
We may update this policy periodically. The date of the last modification is shown at the top of the page. Continued use of the website implies acceptance of the new conditions.
12. Contact
For any question or request about personal data, write to us:
Carbon Smart Europa SRL
București, România
CUI: 47346923
+40 722 598 346
You also have the right to lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP).